Created in 2010, ITS System, a company that focuses on providing services for the payment means industry, has been focusing on operation quality, control, and transparency. Keeping this in mind, the company has invested in SoftExpert Excellence Suite. Thanks to the software, ITS Systems entire operational structure was designed and documented in SE Suite, totaling more than 4,500 activities and 200 processes/sub-processes registered. Our idea is that these processes evolve as the company grows, and therefore we need operation control and action excellence from the beginning. SE Process is in line with this objective and generates competitive advantage, celebrates Luciane Zamban Schilling, ITS System Project Manager.
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