Pharmaceuticals & Biotechnology

FGM, a leading company in the development of innovative dental technology and solutions, uses SoftExpert Excellence Suite for its four major areas of management: quality, suppliers, new product development and strategic planning with goal monitoring.
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The search for improvements for the quality management  system  at  the  Infarmasa Corporation,   one  of   Peru's  largest  pharmaceutical  industries, was  justified by its need  to control  the documentation  related to the quality management system in terms of emission, revision, distribution, filing and validity. The company needed to streamline document processing, had excessive costs with paper, and also needed to increase the fluidity of communication on  the status of  the documentation.
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Farmindustria, one of Peru's main pharmaceutical laboratories, chose SoftExpert to improve the management of its quality standards based on national and international ISO 9001 norms and Good Manufacturing Practices. "We opted for SoftExpert solution because it offers alternative modules for various processes, as well as flexibility, ease of use and accessible installation, operating and maintenance."
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Accelerated growth and the search for competitiveness prompted Cifarma to adopt a solution that offered equipment maintenance and online document management. The SoftExpert solutions offered the company the tool it needed to improve the unification process at its units, making it possible to share common documents while protecting the private files of each.
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Operating in Brazil since 1974, Croda is a company that has earned a name worldwide as one of the most important suppliers of chemical specialties for different segments. The company, after having rigorously evaluating the solutions available, chose the SoftExpert solutions and will use the SE Action, SE Document and SE Process components to manage documents and control quality associated with actions and processes. "In addition to compliance with standards and regulations by using the solutions, we are seeking easy access to information, reduced user effort, lower administrative costs and the elimination of the risks of fines or loss of negotiating power related to clients and contracts in general," said Vicente Berna, IT Manager in Latin America.
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The need to improve its Quality Management System led Laboratório Globo, one of the largest pharmaceutical industries in Latin America, to develop a process mapping project for all sectors of the organization with the support of an outside consulting service. "The software's capacity to operate in an entirely online environment was a major differential when choosing the system".
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The large quantity of documents circulating in a pharmaceutical industry, the difficulty of control accesses and manage information securely led Ophthalmos to seek an electronic solution for this management. "SE ECM Suite was the natural choice and attracted the company due to the simplicity of its interface."
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